D159PA - AI Digital Guidance & Support Platform - Preliminary Market Engagement Questionnaire
Description
Essex County Council is procuring an AI-powered Recovery Support Assistant, delivered through WhatsApp and web, that supports people affected by drug and alcohol use, including people with complex needs, through their recovery. This is to sit alongside the Buyer's existing services and does not replace them.
We are looking to understand the capability of the market to ensure our specification is achievable, as well as delivering the needs of our residents in need of help.
The service users will be residents of Essex affected by drug and/or alcohol use, including people with complex needs. This service will be for those 18 years and older initially. There is no limit on the number of service users.
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