Letting and Agent Management

Anchor is undertaking preliminary market engagement with residential lettings and property management providers in relation to two over-55s independent living developments:

• The Landings, Kings Hill, Kent

• The Beacons, Beaulieu, Chelmsford, Essex.

Scale of requirement

• Approximately 12 apartments at The Landings are proposed for conversion to market rent.

• Approximately 30 apartments at The Beacons are proposed for conversion to market rent.

• Potential initial portfolio size is therefore circa 42 market-rented apartments.

The purpose of this engagement is to inform a future procurement strategy for residential lettings, tenant acquisition, tenancy administration, property management, rent collection, resident liaison, compliance management, maintenance coordination and associated residential management services.

The future requirement may be awarded to a single organisation covering both developments or to separate providers for each location.

Provider requirements

• Provide both residential lettings and ongoing property management services.

• Have a credible market presence and professional reputation in the local area.

• Have coverage within the Kings Hill and/or Chelmsford/Beaulieu Park markets.

• Maintain a local office located within a 10-minute drive of the development to facilitate customer visits and ensure staff are available locally for on-site visits as required.

• Be members of recognised professional bodies relevant to residential lettings and property management, such as Propertymark (formerly ARLA).

• Hold appropriate Client Money Protection arrangements and other relevant industry accreditations.

• Demonstrate a reasonable scale and established track record.