Unified Customer Relationship Management System and Contact Centre Platform
Description
** Not a call for Competition**
Liverpool City Region Combined Authority is conducting PME to gain insight to what solutions are on the market for a Unified Customer Relationship Management System and Contact Centre Platform.
LCRCA would be interested in understanding delivery models and service design:
· Technology platforms and interoperability
· Integration with existing systems and infrastructure
· Commercial models and pricing structures
· Implementation approaches and mobilisation timelines
· Ongoing support, maintenance, and service levels
The rest of this notice
The tender documents, the buyer's named contact and the award history for this notice are free. Create an account to open the full record.
- Download the tender documents
- Contact the buyer directly
- See who won, and for how much
- Get alerts for tenders like this one
Free — no card, no trial clock.
Guides for bidders
New to public sector tendering? These short guides explain how the process works.