ICT Products, Solutions and Services
Description
The goods and services listed below are intended to describe the broad scope of ICT products and services that may be procured through the Dynamic Market. The list is illustrative and non-exhaustive. Specific requirements, including detailed technical specifications, quantities, delivery requirements, implementation needs, support arrangements, service levels and any Customer-specific outcomes, will be set out by the PSP at Further Competition/Call-Off stage.
ICT products
These are the physical products (hardware and software) used in ICT, including:
•Audio-visual equipment
•Cloud-based software subscriptions (SaaS)
•Computers, laptops, and tablets
•Mobile phones and smartphones
•Network equipment (routers, switches, firewalls)
•Printers and scanners
•Servers and data storage devices
•Software licences and applications
•Telecommunications equipment
ICT Services
These are the services that support, manage, or provide access to ICT systems, including:
•Broadband solutions
•Cloud hosting and cloud computing services
•Cyber security services
•Data storage, backup, and disaster recovery
•IT consultancy and project management
•IT support and helpdesk services
•Managed IT services
•Network installation and maintenance
•Software development and implementation
•Systems integration
•Telecommunications services (voice, data, internet connectivity)
•Training and user support
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