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Find a TenderRef 072522-2026
Contact Centre as a Service (CCaaS)
I
Contracting authorityINCOMMUNITIES LIMITEDCompleteGoods
Published31 Jul 2026
LocationBradford, UKE41, United Kingdom
Description
Contact-Centre-as-a-Service (CCaaS) platform, specifically Amazon Connect, to facilitate inbound and outbound public sector telephony, interactive voice response (IVR) routing, and the secure storage of call recordings and transcripts.
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