DN Colleges Group - Customer Relationship Management Solution and Implementation
Description
DN Colleges Group undertook preliminary market engagement to explore options for a new Customer Relationship Management solution supporting the learner journey from initial enquiry through application, admissions and enrolment.
The engagement considered available CRM platforms, licensing arrangements, implementation approaches, integration with existing Group systems, delivery timescales and support models.
Following the market engagement and subsequent internal assessment, Salesforce was identified as the Group's preferred CRM platform direction.
Information gathered through the engagement was used to inform the Group's CRM business case, requirements and subsequent procurement planning. No contract was awarded through the preliminary market engagement.
The rest of this notice
The tender documents, the buyer's named contact, the award history and our AI analysis for this notice are part of Pro. Start a free trial to open the full record.
- Download the tender documents
- Contact the buyer directly
- See who won, and for how much
- Read the AI analysis of scope and risk
- Get alerts for tenders like this one
14 days free. No card required.
Guides for bidders
New to public sector tendering? These short guides explain how the process works.