Managed IT Services
Description
Provision of a fully managed IT Infrastructure Support and Help
Desk service for Local Space. The scope of services encompasses day-to-day
remote and on-site technical support for all organisational personnel and
endpoints, network monitoring, routine patch management, data backup, and
business continuity hosting. The agreement also encompasses dedicated cyber
security management, compliance auditing, strategic advisory services for
organisational growth, and technical implementation support for contractually
mandated capital projects, including a planned corporate office relocation and
security infrastructure upgrades.
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