Security Services

TfW proposes to procure a single, integrated security service covering stations, depots and on-train operations across the TfW network. The service will provide planned and reactive security activity through a flexible, risk-based and intelligence-led deployment model, supporting TfW operational teams and helping to protect passengers, employees and the wider travelling public. The contract will provide flexibility for TfW to increase or vary service requirements during the contract term in response to operational needs, changes in demand and emerging security requirements across the network. Revenue protection and event security are excluded from scope, with event security to be procured separately alongside crowd management services.