LIMA - Case Management System - Support & Maintenance
Description
The DFU currently use LIMA as its case management tool, allowing officers to submit a request via the LIMA portal for all digital devices requiring examining. During analysis by the DFU all updates are via the Lima case system, which allows communications to be auditable. This is a requirement of the DFU's forensic accreditation (ISO 17025:2017).
As with any proprietary systems, software support and maintenance is necessary to cover any issues that arise and ensure that reduction in functionality does not impact upon live investigations.
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