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Find a TenderRef 055884-2026

FWK4004 - Independent Complaints and Grievance Scheme (ICGS) Independent Investigators

CCorporate Officer of the House of Commons logo
Contracting authorityCorporate Officer of the House of Commons
ActiveServicesCPV 79720000
Contract value£2,761,650
Published12 Jun 2026
LocationLONDON, UKI32, United Kingdom

Description

The Independent Complaints and Grievance Scheme (ICGS) assesses/carries out investigations into cases of bullying, harassment and sexual misconduct across the Houses of Parliament. The Authority are seeking Independent Investigators to join a framework of suppliers who will be assigned to assess and investigate complaints of misconduct.

The framework will run for a maximum of eight years.

The Authority will re-open the framework after 2 years and will re-open the framework again in years 4 and 6. The Authority may, in its absolute discretion, reopen the framework every 12 months from year 3. The Open Framework will expire on 28/03/2035.

There will be a single Lot on this framework which will cover all areas of investigation.

Due to the overlapping nature and skill set required to undertake the services (in the different complaint areas) it was not considered appropriate to separate into lots.

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