Reactive Repair & Maintenance of CCTV, Fire Alarm and Intruder Alarm Systems (Including the Provision of an Alarm Monitoring Service)

The Council has a statutory duty under the Health and Safety at Work etc Act 1974 to ensure that all properties under its control are suitably maintained to ensure that they are safe and without risk to health to both employees and members of the public.

A number of the Council’s Public Buildings are fitted with Intruder Alarms, Fire Alarms, and Closed-Circuit Television (CCTV) systems. The maintenance of these systems ensure that they remain serviceable to assist in the protection of the users of the properties.

The Council does not have in-house resources suitably trained to carry out the regular maintenance of these systems therefore an external contractor is employed for this purpose.

Along with regular maintenance the contract will include for the provision of a 24/7 reactive repair service and a 24/7 alarm monitoring service where appropriate.

The alarm monitoring service will cover both fire and intruder alarm activations. The monitoring of CCTV systems will not be within the scope of this contract and will remain in-house.

This contract will be managed by Facilities Management (Support Services) who are responsible for the delivery of repairs and maintenance services for all Council owned properties.