ProtectUK Platform Modernisation: Progressive Web Application (PWA)

This procurement is being conducted by the Metropolitan Police Service (MPS) on behalf of the Mayor's Office for Policing and Crime (MOPAC) who are the Contracting Authority as defined in Section 2 of the Procurement Act 2023.

This Invitation to Participate has been issued by MOPAC who are seeking to award a Contract for the provision and maintenance of a Progressive Web Application for ProtectUK, a website and digital learning platform that provides advice, guidance and information on protective security for venues and public spaces across the United Kingdom.

ProtectUK is a national counter terrorism and protective security platform delivered by Counter Terrorism Policing (CTP). It provides authoritative guidance, learning, threat awareness, preparedness support to those responsible for venues and public spaces, businesses, and organisations in the private and public sector.

The platform enables users to strengthen their protective security and operational resilience, prepare for and respond to terrorist incidents, access online learning and best-practice guidance, and maintain awareness of the current UK terrorism threat level.

This invitation to tender presents a strategic opportunity to shift from a period of technical stabilisation to one focused on enhanced user experience, innovative content design, and improved technical resilience, working closely with the National Counter Terrorism Security Office (NaCTSO) and key counter terrorism specialists. 

Over the next four years, development of the ProtectUK platform will focus on:  

- Increasing overall user engagement and site traffic.   

- Diversifying content to reflect legislative developments and new target audiences.  

- Improving technical infrastructure to support performance, integrations, scalability, security and future digital capabilities.  

- Strengthening ProtectUK/NaCTSO branding and national visibility.  

- Enhancing analytics and insights to measure the impact of ProtectUK on user learning and protective security knowledge. 

- Ensure WCAG, GDPR compliance requirements are met. 

Bidders must be UK based - all services and support under this Agreement must be supplied from a permanent place of business located within the UK.

Personnel must hold BPSS and developers with system access must hold NPPV3/SC vetting. This must already be in place or be in place by contract award.