Student Counselling Services
Description
1. A 24-hour 365 day per year staffed telephone helpline for student self-referrals, or receipt of direct referrals from Student Wellbeing staff.
2. Face-to-face counselling for Ulster University students (*preferred mode of delivery), with counselling presence on each campus.
3. Text system for students to cancel or confirm planned attendance at scheduled appointments via text.
4. Post crisis intervention/Group counselling for students.
5. Service marketing materials.
6. Data and outcome/clinical outcomes reporting.
7. Risk management and relevant interventions to increase safety (as required)
8. Experience, governance, GDPR and data retention.
9. Contract management and review.
10. Sustainability.
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