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Find a TenderRef 083740-2025

Provision of Contact Centre Accreditation and Membership

DDriver and Vehicle Licensing Agency logo
Contracting authorityDriver and Vehicle Licensing Agency
Complete
Published17 Dec 2025
LocationMorriston, UKL18, United Kingdom

Description

DVLA has decided to utilise the CCA Global Standard as a benchmark and currently hold global Version 7 accreditation. DVLA’s intention is to renew this membership & gain Version 8 accreditation for the term of this contract.

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