IT Managed Service Provider

Pool Re is seeking to reprocure its IT Managed Service to support a transformational approach to service delivery. The organisation requires a forward-thinking technology partner to meet our evolving requirements, as well as support delivery of its usual operational services.

We aim to engage a provider capable of:

• Introducing proven, innovative ways of working to deliver and support our business strategy.

• Accelerating implementation, time-to-value, and confidence in technology acquisition to support transformation programmes

• Enabling long-term planning and strategic development

• Reducing total cost of ownership, whilst maximising efficiency

• Providing access to additional expertise and resources to enhance outcomes

Pool Re operates with a small in-house IT team, which is currently complemented by an outsourced service. Our objective is to establish the optimal blend of in-house and outsourced expertise. In shaping our approach, key considerations include:

• Leveraging the advantages of a cloud-based environment

• Integrating innovative technologies where beneficial.

• Forming a strategic partnership that delivers significant value and aligns with our commitment to cost-effectiveness and shared values.