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Contracts FinderRef d543ce9c-f036-4287-8d3b-001093d2fe84-914569

Claims Management Market Study: Consumer Research

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Contracting authorityFCA
CompleteServices
Contract value£209,616
Submission deadline22 Jul 202612:00Closed
Published17 Sept 2026
LocationLondon, UK

Description

Consumer research to support the FCA's Claims Management Market Study, exploring consumers' experiences across assisted and unassisted claims journeys, including the role of claims management service providers.

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